Terms and Conditions

The following Terms and Conditions apply to all services provided by WY Studio. A paid deposit indicates acceptance to the quotes and estimations provided, and all design work is carried out on the understanding that the client has agreed to all Terms and Conditions.  These Terms and Conditions supersede any previous Terms and Conditions presented. WY Studio reserves the rights to change any rates and any of the Terms and Conditions at any time and without prior notice.

Rights

All services provided by WY Studio is for exclusive use of the client and will only be used by WY Studio for promotional use. Full rights are handed over to client upon full payment, along with full licence to reproduce work digitally or on printed materials.

Any image, text, audio and other medium supplied by client is believed to have client’s copyright and legal to use for the purpose of the project, any limitations must be informed by the client prior to commencing work. By paying deposit to commence work, the client agrees to fully indemnify and hold WY Studio and the designers free from harm in any and all claims.

Ownership

The client is entitled to full ownership of the final approved artwork upon full payment of the agreed fee. If multiple design concepts are submitted, only the final concept will be owned by the client. All other artwork designs remain the property of WY Studio, unless agreed in writing or paid at extra cost.

Other Charges

Charges for any additional services over and above the estimated quote will be made known to the client. All design packages include 5 amendments, unless agreed prior to commencing, any extra amends will be charged at hourly rate.

Website Charges

Once web design is complete, WY Studio will provide the client to review the work. Any minor amendments within 14 days of the start of review period will be charged at no extra cost. Minor amends include textual and small adjustments to placements of items. Any changes to images, colour schemes or any navigation features is considered as a major amendment and will be charged at hourly rate. WY Studio will provide the client with a basic tutorial on how to edit minor changes. Any other tutorials will be charged at £80/hr unless agreed prior to commencing work.

WY Studio will consider acceptance of original draft if no notification is received within 14 days. The client will have full ownership of the website, with any required username and passwords handed over upon full payment. The client will be responsible for all domain and hosting payments and third party Terms and Conditions, WY Studio are not liable for any renewal services, loss or damage resulting from late payments between client and third party service. WY studio may request the client to change the type of hosting if it is deemed to be unacceptable due to poor service, lack of bandwidth or in any other way insufficient to support the website requested by the client.

Third party Charges

Other services such as photography, web development, illustrations or delivery may be needed for any project will be discussed and agreed with client’s permission. Costs of other services will be invoiced straight to client, who will have full rights of the product according to third party Terms and Conditions. Projects will commence once contract is agreed between WY Studio and client, all details with third party will be finalised prior to commencing project. WY Studio holds no responsibility for any amendments made by any third party, before or after design is published. WY Studio and its clients agree to comply with printers Terms and Conditions.

Payment

50% non-refundable deposit is required prior to starting work, project will be scheduled once deposit is received. Remaining 50% is payable upon completion of project before artwork is supplied to client. Payment in full is required prior before sending artwork to print, small cost will be added to cover time spent organising artwork with printers.

Payment may be made by electronic funds transfer referencing invoice number, cheques or cash. Returned cheques will incur an additional fee of £50 per returned cheque.

Delayed Payment

Payment is due within 30 days from the date of invoice, a late payment charge of 5% will be added upon each recurring month, until full amount has been received. WY Studio have rights to remove website if payment is not made within 90 days, and re-publish at full payment including added charges.

Cancellation

Non-refundable deposit will be kept at any cancellation of project, WY Studio will retain copyrights and ownership of all work. A cancellation fee will occur based on stage of project completion.

Charity Rate

All our services are discounted at 50% off, clients will require to provide their charity number prior to commencing work. 100% non-refundable deposit is required prior to commencing work, unless agreed in advanced. Discount cannot be used in conjunction with any other offers or design packages, and does not apply for third party charges such as photography, printing or delivery. No cash alternative.

Design Credits

WY Studio have rights to request a sample of work for promotional purposes, including photographing designs and installations. The customer agrees to allow WY Studio to place a small credit on all design work, unless agreed prior to commencing work.

Rights of Refusal

WY Studio will not include in its designs, any text, images or data which deems immoral, offensive, obscene or illegal. All advertisements must comply with advertising standards authorities.

Confidentiality

The client is responsible to inform the designer of any confidential material provided for the project in writing, prior to work commencing.

Consensus

A document containing our Terms and Conditions will be supplied via e-mail prior to commencing work. The placement of an order for any services offered by WY Studio constitutes acceptance of the quotation and agreement to comply fully with all the Terms and Conditions and forms a contract between the client and WY Studio.

Disclaimer

Any design work where there is a risk of another party may make a claim should be registered by the client with appropriate authorities. WY Studio will not be held responsible for damage resulting such claims. WY Studio is not responsible for any loss or consequential loss, non-delivery of products or services of whatever cause. The client agrees not to hold WY Studio responsible for such loss or damage, any claims against WY Studio shall be limited to relevant fees paid by client.

WY Studio cannot be held responsible for any project over-runs, whatever the cause. WY Studio makes no warranties of any kind, express or implied, for any products or services supplied.

 

We are a small business based in Cornwall, passionate about creating professional bespoke graphics, developing your brand to help you connect with your customers.

WY STUDIO

Redruth, Cornwall
+ 44 (0) 1209 202597
enquire@wystudio.co.uk